The way people choose to communicate and collaborate at work is changing rapidly. In today’s new normal, IT leaders are realizing the significance of protecting business data more than ever. Enterprises are rapidly shifting to Software as a Service (SaaS). SaaS offers flexible payment options, accessibility, scalability, security, consistent updates and increased collaboration, all key attributes of any successful and growing business. Enterprise cloud spending is growing and most believe the pandemic will increase their cloud usage. In truth, working from home has likely accelerated digital transformation by 5 years.
Microsoft 365 is the top SaaS collaboration and file sharing app today. Microsoft has rebranded its Office 365 subscriptions to “Microsoft 365” from “Office 365” as of 21 April 2020. It offers a rich platform consisting of several applications supporting collaboration, productivity, communication, email, file storage and sharing. It has crossed 200 million monthly active users and Teams shot up by 70% to 75 million daily active users.
Protect your remote workforce, know the shared responsibilities
Even though SaaS is a step in the right direction, especially for digital transformation, there’s a giant leap between the limited data protection that SaaS promises and fail-safe data protection. If you read Microsoft’s shared responsibility model, you will know that Microsoft protects hardware and software at the infrastructure level. This includes the physical security of their data centers and the authentication and identification within their cloud services, as well as the user and admin controls built into the Microsoft Office 365 UI.
The IT organization is responsible for security at the data-level and data access and controls. Even though the data resides within Microsoft 365, an IT organization’s responsibility comes with all types of external pressures from the industry, as well as compliance demands from legal, compliance or HR teams…which might not be supported by Microsoft.