Now Medallia has the data resilience it needs across business-critical applications. The Druva Data Resiliency Cloud gives Chhabra confidence that the IT team can keep things running smoothly – no matter what happens.
“We have a few applications that, if they went down for an hour, we’d have 500 engineers just waiting for them to come back online,” Chhabra said. “That was a huge stress and pressure before. Now with Druva, it’s fast and simple to get everything back up and running.”
Druva offers fast, efficient, seamless restores, which has had a big effect on IT workforce productivity. Plus, the team has more time to invest in other important areas. Chhabra only checks on Druva every few weeks because he gets automatic updates sent straight to his email.
“Saving time is great, but it’s so much more than that,” Chhabra said. “Because even when I was spending all those hours before, the backups could still fail. Now, with Druva, I have peace of mind, which is priceless.”
Price is still important, of course, and switching to the Druva Data Resiliency Cloud helped reduce Medallia’s risk and total cost of ownership (TCO), as it doesn’t have to buy and manage on-premises tape backup systems like jukeboxes. Plus, with Druva, the team has achieved a 4.4x global deduplication storage savings.
Recently, Chhabra expanded Medallia’s Druva deployment to include four critical Amazon Elastic Compute Cloud (EC2) instances with Druva CloudRanger. Medallia IT now has simple, secure, and air-gapped EC2 backup that will help the company further reduce TCO by eliminating unnecessary snapshot copies.
“When you find something that just works, you make sure it’s working as hard as it can for you,” Chhabra said. “Druva definitely makes things a lot faster and easier.”