Stretto offers comprehensive solutions to bankruptcy professionals and fiduciaries. In addition to delivering top-notch technology services, the IT team must ensure stringent security protocols to keep the data compliant with regulatory requirements.
A few years ago, Eric Burnett joined Stretto as the Director, IT Service Operations. In this position, he is responsible for overseeing the service and operational management of the IT organization.
As a result of multiple mergers and acquisitions, Stretto has embraced Microsoft 365 to seamlessly support its expanding portfolio. This union has led to redundant storage for backups in AWS S3 buckets deployed by Burnett’s team, as well as the need to securely store sensitive data in the cloud. Unfortunately, these acquisitions have also resulted in a significant drain on IT resources, with numerous manual activities consuming a substantial number of payroll hours.
According to Burnett, Stretto was formed from two entities with traditional on-premises solutions, spacious offices, and a brick-and-mortar mindset. However, the landscape changed with the onset of COVID. While approximately one-third of the associates returned to the office, remote work has become the new normal. This added another twist for Burnett’s team to support.