The Druva platform solved several requirements for SoFi’s environments. It offered the global deduplication of data to lower their storage costs, and modern SaaS capabilities allow the team to reduce data protection and management complexity. Bradley reported, “Once we saw the Druva solution in action, it was a no-brainer really to make the switch."
Bradley now sees much more information about the backup environment via Druva’s global dashboard. It provides an overview of the protection status of their AWS services within their accounts. Bradley follows a daily checklist that includes signing into the Druva console as well as checking the daily reports. She commented, “The Druva dashboard information is super nice to have in one place when you sign in — it’s all under one single pane of glass.”
She gathers KPIs and metrics every morning to share with her team. One metric she's particularly excited about is that their daily reports show backups have been 100% successful since moving to Druva. This is a welcome change after their previous backups would run for days without completing.
The team uses the Druva interface to easily back up their Amazon EC2 instances to different regions. Now they can quickly identify backups and recover their data wherever needed.
Another benefit was that the SoFi team could store backups in the Druva Cloud. This gave them an air-gapped backup copy of their Amazon EC2 data that is completely isolated from their AWS environment. Bradley said, "That was a big benefit that we gained by switching to Druva. Having a backup copy of our data outside the environment really helps us protect against cyber threats."
Bradley was also happy with the onboarding process since it was SaaS-based. This meant there were no more backup servers or appliances to install, manage, patch, or maintain. She has regularly scheduled cadence meetings with her Druva customer success manager, a far cry from having tickets that stayed open for months. In fact, she says, "I haven't had to open up a ticket yet with Druva.”
Finally, Druva has enabled Bradley and her team to spend less time on managing the backups. She said, “The implementation of Druva has allowed our IT team to be much more effective and efficient with our time. Bringing in the Druva solution has been a phenomenal change for us."