Port Washington, NY based Pall Corporation has business operations that span the globe. Pall provides a rich portfolio of advanced filtration, separation, and purification equipment and services, but with such widespread operations and services, they faced a daunting challenge to efficiently manage all of the data. Its siloed legacy systems were due for an upgrade with a staggering $1.2M pricetag, which still required IT managers to manually manage a collection of tape backups and disaster recovery systems.
Taking Control of Remote Office Data
Jessica Fletcher, Pall’s IT Analyst Supervisor, is charged with overseeing the company’s data management, said the cost and time spent on these manual backups soon became untenable as the company recognized the need to consolidate its multiple systems into a unified platform.
They had to monitor IT staff who handled thousands of tapes generated by Pall’s operations. “Rather than having 50 people touching 50 different servers every day to check backups and handle tapes at different sites throughout our company, we wanted to cut out all the moving parts and reduce cost—the tapes, the tape drives, and the transportation of the tapes,” Fletcher explained. Their initial attempts at replacing this system with a hosted solution however, ended with 1TB of data being completely lost, and a frustrating lack of clarity on who was to blame as the provider and AWS pointed fingers at each other.