Customer Story

NSi’s Firsthand Experience Recovering From Security Incidents With Druva’s Advanced Security Solutions

25%

Savings on cybersecurity insurance by implementing Druva's advanced security features

100%

Of data restored with the Druva Data Security Cloud following security incidents

About NSi Industries LLC

For over 45 years, NSi has been a trusted partner powering market-leading brands and products, dedicated to meeting the needs of distributors across the country. Guided by a commitment to service and value, NSi consistently delivers innovative, high-quality electrical and HVAC solutions that drive industry progress. As the go-to partner for distributors, NSi makes business effortless. It offers an extensive portfolio of trusted brands to keep your shelves stocked and your customers satisfied. The NSI family includes industry-leading names like Bridgeport, Polaris, TORK, Metallics, Remke, Platinum Tools, LYNN, Supco, Duro Dyne, Tradefox, Terminator, WarriorWrap, and PowerGRP — and is continuously growing.

The Challenge

NSi Industries struggled with major challenges in its legacy backup systems. It relied on a mix of Veeam and Dell Avamar backup solutions, both of which were on-premise and lacked proper air-gapping or secure protection. This setup left their data vulnerable and far from foolproof.

The process required a system administrator to manually take backup tapes off-site. However, there was no way to validate whether those backups were complete or secure. As Lazaro Felix, Corporate Architect of Infrastructure & Cybersecurity, explained, “We couldn’t really validate that the backups were a hundred percent secure and a hundred percent complete.” This unreliable approach caused significant headaches, including failed full-image restores for SQL servers.

The Solution

NSi Industries needed a better backup and data protection solution, something modern, efficient, and easy to use. That’s what led the team to Druva. They were impressed by Druva’s 100% cloud-native setup, air-gapped backups with ransomware protection, a super user-friendly admin console, and fast restore speeds — even for AWS environments. As Felix put it, “When we tested Druva, it was the one that actually restored faster.” The implementation was smooth, thanks to Druva’s excellent support, a refreshing change from the team’s past experiences with other vendors.

Today, NSi uses Druva for server backups, Microsoft 365 (OneDrive, SharePoint, and email), Azure VMs, DRaaS, and the Accelerated Ransomware Recovery add-on. It started with Druva for endpoint backups, then added Microsoft 365 and hybrid workloads. While its data lives in both AWS and Azure, it plans to expand to Azure backups with Druva soon. The team is also looking to roll out single sign-on and explore Druva’s AI tools and Entra ID solution.

Druva’s Accelerated Ransomware Recovery feature proved invaluable during two security incidents in 2023. This feature enabled full restoration of data and ensured data integrity. Felix emphasized the importance of proactively adding the feature: “If we hadn’t implemented Druva’s Accelerated Ransomware Recovery solution before our security incident, the outcome could have been much worse.”

 

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If we hadn’t implemented Druva’s Accelerated Ransomware Recovery solution before our security incident, the outcome could have been much worse. It proved to be a true game changer in rapidly restoring data and maintaining integrity during a critical time.

The Results

Improved Efficiency and Reliability
NSi Industries transformed its backup strategy with Druva, achieving greater efficiency and reliability. The cloud-native platform streamlined its processes, making backups and restorations faster and easier than ever.

Cost Savings and Cybersecurity Benefits
By leveraging Druva’s Accelerated Ransomware Recovery feature, NSi avoided data loss during security incidents. Additionally, due to the team’s use of the feature, NSi secured a 25% discount on its cybersecurity insurance. This not only reduced costs but also enhanced the company’s overall data protection strategy.

User-Friendly Interface
Druva’s intuitive interface simplified file restorations for both admins and end-users, significantly cutting down on administrative workload. Ease of use has been a game-changer for the entire team.

A Key Partner in Data Security
As Felix put it, “Druva is a cloud-native backup solution with an air-gapped structure. It’s awesome. Simple to use, simple to restore, and makes backing up servers and information easy.” The seamless implementation of Druva cemented its role as a critical partner in NSi’s data security strategy.

Future Plans
Looking ahead, NSi plans to expand its use of Druva for additional Azure backups and explore AI-powered features to further enhance the company’s data protection and recovery capabilities.

Overview

  • NSi Industries switched from legacy backup solutions to Druva for 100% cloud-based, air-gapped, ransomware-protected backups with fast restores.
  • Druva's Accelerated Ransomware Recovery feature proved crucial during two security incidents in 2023, enabling quick data restoration.
  • NSi achieved a 25% discount on cybersecurity insurance by implementing Druva's advanced security features.
  • The company plans to expand Druva usage to Azure and Entra ID backups, and explore AI-powered features and single sign-on in the future.