Druva transformed MobilityWare’s backup infrastructure by replacing a complex mix of on-premises and cloud-based solutions with a single, unified platform. This streamlined approach simplified management and significantly reduced operational overhead.
With Druva's comprehensive SaaS backup, previously unprotected cloud services like Microsoft 365 and Google Drive were fully secured, ensuring complete data protection across the organization.
The platform also enhanced efficiency by enabling end-users to perform self-service data recovery, cutting support tickets by 25 per month and saving 10 hours of IT management time each week. This shift allowed IT staff to focus on strategic initiatives rather than routine backup tasks, further driving productivity.
Consolidating tools and improving processes resulted in substantial cost savings, while accelerating MobilityWare’s return on investment (ROI). They achieved their projected ROI in just three months, far ahead of the anticipated six-month timeline.
Kim highlighted the transformative impact of the solution: "With Druva, we’re able to empower our end-users to fully restore or recall their data, significantly reducing the volume of support tickets.”
He elaborated on the tangible benefits, noting both time and cost savings: "On average, we saw about a 25-ticket reduction in our queue per week or month... and in terms of management overhead, we save roughly 10 hours per week since implementing Druva." This newfound efficiency enabled his lean team to shift their focus toward strategic initiatives, helping them achieve their ROI faster than anticipated.
In summary, Druva proved to be a "diamond in the rough," delivering a combination of reliability and cost-effectiveness that exceeded expectations.