For more than 60 years, Incyte Diagnostics has provided diagnostic pathology services across the Pacific Northwest. The organization offers blood draws and other specimen collection procedures at three laboratories, delivering results to clinicians and patients throughout the region.
Incyte must perform critical data backups daily, including the storage of digital pathology scans. However, the organization’s previous solution struggled to efficiently back up Incyte’s VMware virtual servers and Microsoft SQL servers. “Backing up our data was a very manual process that took multiple hours, and our previous solution was challenging to maintain,” says Patrick Simpson, lead infrastructure engineer for Incyte Diagnostics. Incyte had to back up data to a single server array and use separate software tools to upload it. “We only have two of us here to manage the entire IT environment, and we needed to focus on new company initiatives,” Simpson says. As a result, Incyte could not back up critical data as often as needed, making it difficult to comply with industry data retention requirements.