ACL’s busy IT team manages two data centers in the UK and the US – the latter containing a cluster of more than 100 VMware VMs, 50+ file servers, and four Oracle Database Appliances (ODAs). To protect server data, it relied on Veritas NetBackup, storing all backups on-site.
When the ACL team wanted to add five new SAP and Linux servers to its virtual environment, Veritas required that they buy new hardware, as they wouldn’t support upgrading the existing servers. As a result, ACL IT had to deploy on-site proprietary hardware in multiple locations at a cost of nearly US$90K, which did not include the incremental costs of Veritas’ licensing and maintenance.
ACL IT then spent eight months working with Veritas support trying to get the SAP data on the VMs backed up. But, when Veritas couldn’t get this done, ACL IT was forced to hire an outside consultant.
When David Sinnott, IT infrastructure manager at ACL, became concerned that backing up data to the same servers as the workloads was affecting the company’s cyber resilience and its ability to maintain strict compliance, he decided to look for an alternative backup solution. “We knew we needed a better way to seamlessly protect our data,” David said.
ACL also needed to protect its Microsoft 365 data (it relies heavily on Exchange email), with a better solution than the external hard drives it gave to each employee with their laptop, or the costly server backups for folks with desktop computers.