At Druva, our favorite distinctions are ones that come directly from our customers, and they have spoken! We’re excited to announce that Druva is a 2023 Gartner Peer Insights Customers’ Choice in the Voice of the Customer for Enterprise Backup and Recovery Software Solutions market.
Do you know how long it would take to recover from a ransomware attack (not if, but when, it happens)? According to the FBI, ransomware attacks are up 60% yearly. Ransomware recovery is top of mind, and we’re proud that this Customers’ Choice distinction takes into account peer-reviewed experiences with Druva’s industry-leading Data Resiliency Cloud.
The Customers Have Spoken: Druva Is Ideal for Enterprise Backup and Ransomware Recovery
Ransomware now frequently targets your backups first as they’re usually under-protected and loosely managed, with an endgame of extorting you through data exfiltration. Most backup providers can’t guarantee recovery from ransomware variants targeting your backups, but Druva proudly can, and our customers have shared their data recovery experiences. A customer who we helped recover from ransomware shared, “We were hit with ransomware on a Friday, and thanks to Druva, our servers were back up and running by Monday morning. We had a couple of backup sets that presented some challenges, but nothing that a call with Druva support couldn’t quickly resolve. Everything else was restored without a problem.” You can read the full Albireo Energy customer story here.
One Druva customer shared on Gartner Peer Insights in 2022, “The best product I have found to give me a good night’s sleep!” Another review from September 2022 reads, “Druva provides cloud-based backup security without breaking the bank!” The last one I will share, my personal favorite, a customer stated, “Druva saves your front and back ends.”
If you’re familiar with Gartner Peer Insights, you know that all customer reviews go through a strict validation and moderation process. This ensures their authenticity, which is why they are trusted by industry peers researching products and solutions. To earn the highest Customers’ Choice distinction, vendors need to meet or exceed both the market average overall experience and the market average user interest and adoption.
Globally, Druva was recognized with an Overall Rating of 4.8/5*, also receiving a rating of 4.8/5 in both Customer Deployment Experience and Support Experience.
Why is this so important to you and us? These reviews give insight into an end users’ willingness to recommend each vendor, and Druva has a 96% Willingness to Recommend** to their peers. We believe Druva’s recognition in the Enterprise Backup and Recovery Solutions category shows a powerful push toward organizations choosing the cost-effective simplicity of SaaS platforms over the costly legacy, on-premises management of hardware and software. Druva removes hardware, software, and management overhead – and significantly reduces your risks and costs.
Most importantly, we owe a huge THANK YOU to our loyal customers who took the time to review Druva. Each and every day, you push us to further innovate our cloud-native data protection and ransomware recovery solutions.
Matt Lindeman, Chief Customer Officer
*based on 139 reviews as of 31 October 2022.
**based on 137 reviews as of 31 October 2022.
Gartner, Voice of the Customer for Enterprise Backup and Recovery Software Solutions, Peer Contributors, 20 January 2023.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.