News/Trends, Tech/Engineering

Checklist: 17 Business Benefits of Backup

Jennifer Deming Burnham

World Backup Day (March 31) is here – and it’s a not-so-subtle reminder of the need to back up, secure and protect your corporate data. Protecting data within an organization has many benefits that extend beyond your IT team.

As ransomware incidents and data breaches make daily headlines, data protection should be top-of-mind for today’s businesses. In fact, as data continues to scatter beyond the data center and into cloud services and onto mobile devices, businesses are looking toward a holistic data backup strategy. Meanwhile, organizations must think about how to address important governance needs including compliance, regulatory and litigation matters.

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Many companies today are adopting enterprise cloud backup solutions to protect and restore data that reside on end user devices and across cloud apps in response to trends, such as: cloud services adoption, the increased need for data governance due to regulation and litigation, and the rising mobile workforce. Backup solutions provide clear business wins for your IT team, but you may be surprised how teams across the organization can also benefit—including employees, executives, legal teams and your customers.

We’ve collected 17 real-world business benefits we have heard directly from current customers on the benefits of implementing enterprise cloud backup.

How Your IT Department Benefits

1. Simple deployment and administration. The right backup solution offers a central administrative console to support mass deployment and rollout without end user involvement. With one unified platform to easily create policies, monitor activity, and enable data access for eDiscovery, IT teams can reduce time and resources required to install, deploy, and manage backups across company laptops and mobile devices, freeing up your team to move up the value chain to do more innovative projects, training, or server maintenance.

2. Reduction in frontline IT time. A typical IT team spends significant time responding to end user requests for recovering lost files and devices. With an enterprise endpoint backup solution deployed, the IT team spends less time on frontline support. In one customer case, more than 90% of calls for backup support went away after end-users were able to do restores without IT help. With fewer help desk calls about lost files, the time spent managing lost devices is reduced significantly.

3. More satisfied end users. Let’s face it: end users have high expectation of the IT team when their data get lost. When a file is damaged, lost or destroyed, the urgent question is, “Where’s my data?” It’s expected that IT has a solution in place to protect employee data. The IT team can access data backed up in the cloud, and respond quickly and positively, resulting in satisfied end users.

4. More nimble response by IT to legal requests related to compliance and discovery. Due to the exploding volume of corporate data on endpoints and the rise of litigation to protect corporate IP,  the need to collect and preserve data more critical. The current approach to eDiscovery involves many tools and takes time — which means money. With Druva inSync, the IT can quickly respond to legal hold requests to facilitate the eDiscovery process.

5. Global-ready cloud storage. With ever-changing data privacy requirements across geographies, it’s important for IT teams to allow for multiple regions and availability zones for better control over their data in the cloud. Being able to specify where data can be accessed for each of your office locations will guarantee compliance with strict data regulations. This is all possible with a scalable cloud architecture.

How Your End Users Benefit

6. Easy, fast restores of lost files. In most organizations without an endpoint backup solution, end users are backing up their own devices inconsistently and irregularly. Returning data backup and restore to the hands of IT brings peace of mind to your employees. And, when data is lost or stolen, recovery is painless. Instead of having to hold laptops hostage for a few hours or days to make the switch to a new device, IT can issue a new laptop and direct the user to log on to Druva inSync and do a quick restore. This keeps end users focused on their work with less downtime.

7. Zero impact on performance. A reliable backup solution that doesn’t affect endpoint device performance. Because Druva inSync works unobtrusively in the background, most of the time end users do not even realize that all their important files are being backed up effortlessly and continuously as they work. That means less disruptions and more uptime for your workforce.

8. Empowering end users who help themselves. Even if an employee leaves a laptop at home or damages a file, they can access data instantly via the client, empowering them to restore files on their own without ever having to contact the IT department. This has significantly reduces overhead, freeing up IT’s time to focus on other projects rather than handling these types of support requests.

9. Secure file sharing on the go. Your employee’s first priority is getting the job done and staying productive, and in that pursuit may turn to unreliable and unsecured cloud services to share files, often inadvertently mixing personal and business data. With Druva inSync, you can offer a 100% secure method for employees to share files with each other — whether onsite or remote —  all under IT contro.

How Your Legal Department Benefits

10. Faster file recovery. The traditional methods of eDiscovery on endpoints require multiple days just to locate the data; depending on size, it could take weeks or even months before actually getting your hands on it. That is not the best way to scale and respond to important legal requests. Additionally, inSync has integrations with eDiscovery analysis platforms such as Recommind and AccessData.

11. Ability to hold data over time. Business processes commonly require companies to hold that data for a certain amount of time for compliance or eDiscovery reasons. The old way involved manually disabling computers until they could find an easier and more efficient way to do it. Legal teams can ensure all data within the company can be accessed for necessary holds with just one click.

12. Always-on protection of corporate IP. Legal teams know better than anyone that corporate data is an asset. They want to know that the valuable content being created by employees will not make its way into the wrong hands. Druva inSync offers full visibility into data across devices and cloud services such as Office 365, Box and Exchange Online, as well as controls to manage file access across type, geography, and employee.

How Your Executives Benefit

13. Peace of mind when their own high value data is protected. Executives who are travelling frequently are likely to carry irreplaceable data such as critical contacts and valuable research, often saved only on laptops or other devices that are not backed up. With Druva inSync, executives are safely backed up and can stay focused on bigger business challenges.

14. Controlling costs. Back in the day, the loss of a lost laptops and other mobile devices were usually written off as simple expenses, but over time companies realized the cost of these losses accumulated exponentially. The true average cost of a lost business laptop is about $50,000 when factoring in not only the device, but the data on it. Druva inSync contains and reduces this cost in the form of uptime, restored data, and business continuity.

15. Improved Employee Productivity.  With Druva inSync, employees are able to return to productivity much more quickly without worrying about restoring data that might have been lost with a misplaced or damaged device. Getting back up to speed is no longer an issue with Druva inSync.

16. More strategic management of corporate information. Rather than think of laptop backup as an insurance policy or something you do after too many incidents of data loss, Druva inSync enables companies to think proactively about data governance and address data loss prevention, laptop and cloud services backup, and secure file sharing in one integrated solution.

How Your Customers Benefit

17. Protection from breach or misuse. While your customers may not know about your choice to protect and govern your corporate data, Druva inSync helps safeguard and protect critical information behind the scenes so your chances of breach and exposure are greatly reduced —  protecting your brand and maintaining hard-won customer trust.

The business gains of cloud backup multiply when you consider the solution not just for backup, but for addressing other challenges — such as OS migrations at scale, secure file sharing; managing the lifecycle of data across users and regions, and enhanced data governance for eDiscovery and compliance needs.

As we cross another World Backup Day, consider how everyone has a role in protecting data within an organization, and can also share in the benefits. In our modern 24/7, mobile and cloud-based workplace, it’s vital to stay one step ahead when it comes to data protection—your employees, partners and customers will thank you for it.

For a deeper understanding of why cloud-based data protection makes sense today, download our new white paper titled ‘Leveraging The Public Cloud for Enterprise Data Protection.’