Microsoft 365 has emerged as a leader in the SaaS app space. With more than 250 million active users, the platform enables organizations to achieve new levels of collaboration and productivity. Microsoft delivers a comprehensive suite of applications, including Teams, SharePoint, and its traditional “Office” apps through the platform. Yet nevertheless, Microsoft 365’s native data protection tools put end users’ data at risk.
The challenge of native Microsoft 365 data protection
Native Microsoft 365 data storage offers a number of great features, and also some significant gaps. Versioning, replication, recycle bin, and retention policies do not fully secure customer data from risks, and without a true third-party cloud data protection solution, customers are likely to face the following challenges in protecting their Microsoft 365 data:
- Risk of sensitive data exposure as a result of retention policy gaps
- Risk of data loss
- Limited data availability and control
- Potential for non-compliance or regulatory fines
Microsoft states that under its shared responsibility model, SLAs are built around service guarantees and not data retention. As a result, customers are solely responsible for the management and protection of their data, accounts, and more.
Microsoft’s retention policies are not data backups by themselves, and modifications to these plans can have enormous storage and cost implications. This is further complicated by the numerous and often convoluted differences in retention hold policies — for example, if Exchange Online data under retention is modified or deleted, it is automatically moved to a recoverable items folder for a mere 14 days. Due to the nature of these secure folders, the data would not be visible to most users, and would permanently be deleted following the 14 days.
The act of recovering one’s data is manual, complex, and resource-intensive. Microsoft’s fundamental approach to data recovery is to empower users to first recover data from accidental deletion, with longer-term or admin-driven restores being a more complex process. There are a plethora of recovery options available across the different applications with each offering a unique approach to configuration and execution — further complicating the process.
Compliance, eDiscovery, and legal hold
Microsoft stipulates several restrictions across its eDiscovery products for placing legal holds throughout applications. The process of identifying and delivering electronic information that can be used as evidence in legal cases can be complicated, and larger organizations often opt to hire expensive auditing firms to complete the process. In addition, Microsoft commonly caps legal holds at 15 percent of an organization’s inbox, eDiscovery processes can take up to 24 hours to activate, and the compliance center’s total number of activity logs cannot exceed 5,000.
Cloud data protection — the right solution
Given the common risk areas for customer Microsoft 365 data, only a proven cloud data protection solution addresses the challenges, accelerates and protects cloud projects, delivers on SLAs, and efficiently meets compliance requirements by enabling the following:
- Data availability — copies of the data are easily accessible in a different fault domain
- Full data retention and control over data access, protection, and governance
- Protection from common data loss events, such as accidental deletion, malicious insiders, and data modification
- Proven security defends against external threats such as ransomware and malware, as well as non-malware threats such as email fraud, credential phishing, and compromised supply chain attacks
- On-demand eDiscovery, legal hold, and compliance features — including automated monitoring, logs, and audits from both internal and external departments
The Druva difference
Druva closes the critical gaps in Microsoft 365 data protection by providing a single, cloud-native platform combining simplicity, scale, ease of use, and flexibility. Built on high-performance AWS architecture, the Druva Cloud Platform delivers quick value to Microsoft 365 enterprise license customers. It operates transparently to scale resources as Microsoft 365 backups grow — without IT intervention. Comprehensive and unified backups simplify search, eDiscovery, and legal holds while ensuring compliance.
As a result, Druva is able to offer customers the following key benefits:
- Reduced cost and complexity
- Protection from data loss
- Efficient recovery from data corruption
- Strong enterprise-grade security
- Granular data insights
- Quick and simple eDiscovery
- Instant restore
- Unlimited and unrestricted data access
- No throttling delays
Download the new white paper, Overcome native data protection gaps in Microsoft 365, for a closer look at how Druva can help your organization overcome key Microsoft 365 data protection challenges.