Elevating Trial Experiences: Introducing Druva's Enhanced Self-Service Free Trials

Steven Duff, Product Marketing and Smriti Banijwadkar, Director, Information Development

At Druva, we believe that data protection shouldn't be a concern that keeps you up at night. Your data is a vital asset for your business, not a headache or a potential ransomware liability. To ensure a seamless and worry-free journey into the world of data protection, we've prioritized top-tier support for your initial steps with Druva—starting with our free trials.

Our commitment to providing exceptional support is aimed at refining and fortifying your trial experiences.  With the enhanced trial experience, now you can configure workloads and start backing up their data as soon as you sign up. Experience the speed and power of Druva’s 100% SaaS cloud-first data protection platform.

How are we elevating trial experiences?

Accelerated Onboarding 

We'll help you get up and running quickly by guiding you through a step-by-step onboarding checklist. That way, you can establish clear objectives and milestones during onboarding so that you can identify the value early on.

Live Chat for Self-Serve, Free-Trial Users

Exploring different workloads during your trial? We've got you covered! Throughout your trial period, access personalized assistance via live chat support, available on demand. Whether it's guidance or troubleshooting, help is just a click away.

Help Bot Integration

Seamlessly integrated into the console interface, our Help Bot ensures quick access to assistance whenever you need it. Effortlessly navigate through queries and find immediate solutions with this intuitive feature.

In-app Assistance

Dive into context-specific help content tailored to swiftly address your needs. Enjoy targeted guidance at your fingertips, allowing you to navigate common queries or issues seamlessly within the platform.

In-app Help

No more searching for scattered articles! Directly browse and access help resources within the Help Bot interface, ensuring a smoother journey and quicker resolutions to any challenges you might encounter.

These enhancements are designed to elevate and streamline your trial experience with Druva, offering robust support at every step of your journey.

What's more...

It's essential to note that this enriched experience, except for live chat, isn't limited to free trials alone—it's designed for our entire customer community. Currently, we're in the process of gradually implementing this experience across all workloads over the next few weeks.

So, sit back and relax as we take the reins of your backups. At Druva, we're dedicated to ensuring that your data protection journey is seamless, efficient, and worry-free. Your data's security is our priority, and we're here to make sure it stays that way.

Welcome to a hassle-free data protection experience with Druva!
Click here to get started today.