Customer Stories

Thirteen bolsters its Microsoft 365 data protection strategy with Druva

“Things you can’t restore in Microsoft 365 without backup” was the subject of a recent podcast hosted by Druva’s Chief Technical Evangelist, W. Curtis Preston. In this episode, Curtis and Vanessa Toves, Druva’s Microsoft 365 Solutions Architect, explained some unique aspects of Microsoft 365. Specifically, they examined common scenarios in the field in which data is unrecoverable without a backup. 

Druva customer Thirteen, a social landlord and housing developer based in Northeast England, understands these scenarios, as it relied on Microsoft’s out-of-the-box recycling function for data recovery for years. But, as Curtis and Vanessa discussed in the podcast, Microsoft operates a shared responsibility model for Microsoft 365, meaning it is responsible for protecting the platform, while its customers, like Thirteen, are responsible for long-term data retention. 

In Microsoft 365, deleted files are only held for 90 days by default, which put Thirteen at a significant risk for irrecoverable data loss, as its 1,500 employees use the full Microsoft 365 suite (Exchange Online, OneDrive, SharePoint, and Teams) for closer collaboration and large-scale storage of business-critical – and often government-mandated – data.

Without secure backups in place, Thirteen risked data loss due to accidental deletion, platform disruption, and ransomware. It had to replace insufficient tools and processes to respond to the increasing volume, sophistication, and variety of threats.

Delivering market maturity and flexibility

Hassan Bahrani, Thirteen’s Head of IT, looked into SkyKick, but when he compared it to Druva, he said, “Functionality-wise, Druva is the superior product by a country mile. And what it really came down to was one actual thing – SharePoint.”

Thirteen has a large document library on SharePoint and that stores 30 years’ worth of millions of gas safety certificates for 35,000 properties. “SkyKick couldn’t back it up, only Druva could,” said Hassan. An additional issue was that SkyKick didn’t integrate with Microsoft Teams out of the box. “It backs up groups and distribution lists, whereas Druva backs up actual Teams and SharePoint sites, and everything in Microsoft 365,” he added.

Druva delivers comprehensive backup and protection for Microsoft OneDrive, Exchange Online, SharePoint, and Microsoft Teams, as well as endpoints, data centers, SaaS applications, and cloud-native workloads. It complements Microsoft 365 by filling cloud data protection gaps without dedicated hardware, software, or resources.

Druva’s secure SaaS-based platform allows Microsoft 365 data to be open and accessible to unified governance policies and ransomware protection, while delivering insight into Microsoft 365 data and projects.

Ransomware protection for “when, not if” an attack happens

According to Cybersecurity Ventures, there will be a ransomware attack every 11 seconds in 20211. The ever-present threat of a ransomware attack used to be of serious concern to Hassan’s team. Now, Druva provides his team peace of mind, protecting backups against infection as single sign-on (SSO), multi-factor authentication (MFA), and role-based access controls (RBAC) isolate and control data access to guard against infection and encryption. 

With Druva, Hassan knows exactly how the company will recover affected Microsoft 365 data when, not if, a ransomware attack happens. What differentiates Druva from its competitors is that it delivers ransomware protection that is impenetrable to encryption or attacks. Druva customers confidently recover data from secure, isolated backups in the cloud.

We will likely experience a ransomware attack, and how we recover is going to be testament to our character and the controls we now have in place,” Hassan said. “Druva is a key part of that recovery plan.” 

With Druva, Thirteen is able to recognize ransomware attacks quickly, respond and mitigate within minutes, then identify infection-free recovery points to minimize data loss.

What’s next?

Read the Thirteen case study to learn more about the complete confidence it has in data recovery when ransomware hits, and how Druva not only protects 100% of its Microsoft 365 data, but facilitates GDPR compliance, and provides 95% faster data recovery for all Microsoft 365 data.


¹ Cybersecurity Ventures, “2019 Cybersecurity Almanac: 100 Facts, Figures, Predictions And Statistics,” Morgan, Steve.