Introducing the new Support Portal
Backed by our team of experienced specialists, Druva is dedicated to delivering enterprise-class support and committed to customer satisfaction. Please login to Support Portal for reporting or tracking of issues - http://support.druva.com/
Enterprise support
Druva offers two levels of enterprise support:
Silver Support
- Web/Email Support
- 8 hours issue response time
- Support for unlimited issues
- Self service support portal
- Free upgrades
Gold Support
- Web/Email Support
- 24x7 Telephonic support
- 8 hours issue response time
- Support for unlimited issues
- Self service support portal
- Free upgrades
Please take a look at Druva support policy that explains in details the current support programs and expected response time for your inquiries.
Free SOHO license support
Please check the following sources to see if the issue is already reported:
If you do not find the issue reported, please report the bug
