Customer Story

Countryside Properties replaces Veeam with Druva to protect critical data for its 2,200 users


Faster time to restore data with Druva compared to Veeam


Global deduplication storage savings

About Countryside Properties

Countryside Properties is a leading UK mixed-tenure developer, bringing together modern and efficient delivery methods to create sustainable communities where people love to live. It operates in London and Southeast England, along with a presence in the Northwest through its partnerships division. It is listed on the London Stock Exchange and is a member of the Financial Times Stock Exchange (FTSE) 250 Index.

The challenge

Countryside Properties is known for developing communities throughout England. But its own data backup strategy wasn’t fit for its future development plans. The IT team relied on a Veeam on-premises solution to back up data on VMware virtual machines (VMs), and Microsoft’s native legacy security features for protecting Microsoft 365 data.

The team was concerned about the costs it paid for the on-premises backup infrastructure, the time and effort required for managing it, and how effective the legacy solution would be in the event of data loss. At the time, the team replicated the VM data between two offices, which required substantial management internally, according to Chris Liddard, head of infrastructure and support at Countryside Properties.

Our overall strategy is now more cloud focused. We didn’t want to keep relying on replication into another office because we’d be stuck managing two larger sets of infrastructure that we’re not really going to fully use,” Chris said. “Instead, we wanted to back up VM data to the cloud to eliminate our large data center footprint and related costs.”

Chris also wanted a more reliable, secure way of protecting Microsoft 365 data — especially as OneDrive, SharePoint, and Teams have become increasingly critical for business operations.

The solution

Druva was recommended to Countryside Properties by its IT security partner, Saepio. Chris’ team was so impressed with Druva that they decided to move ahead with a proof of concept (POC) of the Druva Cloud Platform to see how it stacked up against Veeam.

It didn’t take long for Chris to decide Druva ticked all the boxes. “Druva was an easy choice over Veeam,” Chris said. “Since Druva is cloud-native, we knew it would support our goal of accelerating and protecting our cloud projects while reducing our on-premises footprint.”

He added, “It really didn’t seem like Veeam had evolved its solution, as you have to restore an entire mailbox in order to get to a mail item.”

Druva was more than a strategic fit, Chris explained. “Druva’s interface was a whole heap easier to use than Veeam,” he said. “For Microsoft 365 backups, it was ridiculously simple to drill down into a mailbox with Druva. You just go to the person’s name, find the item you want, then click it to restore. It’s that easy.”

Throughout the tight two-week POC, Chris was impressed with Druva’s support. “We threw so many questions at them and they always responded quickly,” Chris said. “Druva’s customer support is one of the best we’ve ever seen. I was certainly impressed and still am at this point.”


Countryside Properties has only been using Druva for six months, but the housing company is already seeing impressive results. The team can now restore VM files six times faster with Druva compared to Veeam. Plus, it achieved an impressive 4.72x global deduplication storage savings, as it only pays for the storage it actually uses.

Deduplication is a big win. What is actually being stored and what we’re being charged for is a massive benefit for us going forward because it gives us the capability to back up more servers at the same cost. Druva is a lot more flexible from that perspective,” said Clive Wood, senior infrastructure engineer at Countryside Properties.

It’s also easier to manage backups thanks to Druva’s user-friendly interface. This became especially important when Clive was out of office and Chris needed to restore OneDrive files. “All it took was a quick text message from Clive, and I was in the Druva Cloud Platform dashboard restoring OneDrive files by myself; no technical expertise required,” Chris said. “There’s no way that could have happened if we had stayed with Veeam. It’s just one more reason why we consider Druva an enabler of business continuity.”

Since Druva is relatively new for the team, Clive still checks the dashboard daily to ensure that everything is working. But even then, he spends far less time managing backups compared to Veeam.

From an administration point of view, it’s definitely got major benefits – especially the clarity of information so you can make quick snap decisions,” Clive said. “I was also surprised that Druva proactively lets me know what functionality I can add to save costs, which definitely sets it apart from other vendors we considered.”

With VM and Microsoft 365 data securely protected in the cloud, Countryside Properties has the confidence to continue rolling out its cloud-first strategy.


  • Using Veeam to protect data on VMs required on-premises storage, which was expensive and did not align with the company’s cloud-first strategy
  • Reliance on Microsoft to secure collaboration data in SharePoint, OneDrive, and Teams made the company vulnerable to data loss
  • Replicating VM backups between two physical locations meant they had to manage two larger sets of infrastructure that were only partially used


  • A single pane of glass to manage backups and restores of both VM and Microsoft 365 data for 2,200 users
  • Transparent costs with no requirement for on-premises physical infrastructure with Druva
  • Cloud-native backup with Druva supports the team’s goal of accelerating and protecting its cloud projects


  • 6x faster data restore speeds compared to Veeam’s on-premises solution
  • 4.72x global deduplication storage savings, meaning the customer is able to back up more servers and save costs
  • Drastic reduction in the time and effort spent on managing backups
  • Always-on data availability and business continuity