In this final installment of our three-part Q&A blog, Egan Company CIO, Jim Nonn, and IT Systems and Support Manager, Andy Blomquist, talk about why cloud-based, as-a-service Druva Phoenix is the perfect data management fit for their 100 percent virtualized environment.
Q: You mentioned that as a cloud-native backup solution, Druva Phoenix matched the requirements of a disaster recovery (DR) app. What other features are you interested in?
AB: In IT we need to make information governance as easy as possible for several different business processes. Legal needs retention capabilities for everything they do, and designers want quick access to plans from everything they’ve ever built. With everything in the cloud, it’s a lot easier to manage.
JN: About that, I think Druva posted an interesting Forrester Research paper on enterprise data governance. Something else we like is Druva’s deduplication efficiency. It’s ironic that we get charged for storage while your app does such an amazing job at minimizing the storage we actually need. We’ll take it.
Q: Have you looked at other products like Druva inSync for endpoint backups?
JN: It looks like a great product but frankly, we don’t need it. Our Chromebooks and VDIs are always working off our VMs, and our VMs are covered by Druva Phoenix. That said, we could probably be more aggressive about backing up people’s smartphones and tablets, but as a company we just don’t happen to use those for business apps as much as other companies might. For them, I’m sure Druva inSync is the way to go.
Q: Andy, what’s been your experience working with Druva support teams?
AB: I vaguely recall having a setup issue that turned out to be some odd configuration on our part. We called and things were resolved within the hour. After the trial, they checked in regularly just to make sure things were good, but our IT team is pretty sharp and the app itself is intuitive and straightforward. I think that’s a good example of the difference between an app that’s been adapted for the cloud and a truly cloud-native solution.
Q: Do you have any advice for companies considering moving to cloud-based, as-a-service apps?
AB: Another thing, a lot of times, somebody has this great functionality that sounds great and may even work great, but they haven’t been around long enough to really establish a track record. And with corporate data, you can’t fool around. There’s a lot to be said for reference accounts and a solution that has a solid, long-term user base.
Q: Anything you’d like to add in closing?
AB: Druva has great products at a great price, it’s that simple. It’s a very easy company to deal with, especially after the sale. Phoenix worked exactly as promised. It was crickets, and you don’t often experience that in IT.