Customer Stories

Sharks Sports & Entertainment ensures its collaboration data in Microsoft 365 is recoverable

Sharks Sports & Entertainment (SSE) is the premier sports and entertainment organization in Northern California. Located in San Jose, SSE is the parent company to a number of high-profile sports franchises, most notably the San Jose Sharks of the National Hockey League (NHL), and San Jose Barracuda of the American Hockey League (AHL).

SSE also manages the SAP Center at San Jose, home to both the Sharks and Barracuda, as well as more than 100 live events each year, including concerts, family shows, and other sporting events. 

While SSE’s business will always be tied to physical facilities, its lean IT team began implementing a cloud strategy a few years ago, which brought advantages when IT had to help 400 employees pivot to working from home when the 2020 global pandemic struck.

As part of its cloud strategy, SSE IT had already been using software-as-a-service (SaaS) applications like Microsoft 365, and had been partnering with Druva since 2018 to secure Exchange Online data. But, by leveraging Druva’s key advantages, SSE was able to swiftly and confidently roll out SharePoint and OneDrive to the entire organization, helping its newly remote workforce remain agile and effective amid the pandemic. 

Cost-effective backup for the entire Microsoft 365 suite, and then some

When the team learned that the backup and recovery solution it had in place with Druva could also protect other business-critical data in Microsoft 365, it was one less worry (and cost) to consider during what would be a challenging year.

Had the team still been using legacy backup solutions from Veritas, they estimate it would have taken months and significant additional costs to set up backups for SharePoint and OneDrive. 

“With only one support call, Druva enabled our IT team to seamlessly transition 400 users to SharePoint and OneDrive across locations without extra costs,” said Neda Tabatabaie, VP of Business Analytics and Technology at SSE.

“We’re not provisioning, purchasing, or managing hardware, and we’re not paying for off-site storage,” said Tabatabaie. “It’s an optimal, cost-effective solution.” 

The Druva Cloud Platform provides data protection for data wherever it lives. Its architecture ensures the security and availability of the company’s data, and its SaaS business model keeps costs under control. With its unified management console, the SSE IT team is able to focus on the data, not the infrastructure.

Through one centralized management console, Druva customers can also backup and recover SaaS data in Google Workspace, and Salesforce, as well as data in virtual machines (VMs), NAS and file servers, and databases — wherever they are deployed. Additionally, Druva enables backup and recovery of Amazon Web Services (AWS) resources across accounts and regions from a single interface.

Druva cuts time spent managing backups in half

Bill Boccio, Infrastructure Engineer at SSE, said the IT team cut its total time managing backups in half with Druva. “I last logged into the Druva console six months ago. The weekly email reports show me that everything is working. Other backup products we have in use require me to log in every single day, but not Druva.”

That gives the team time for more strategic work. “We can focus on what the business really needs right now, which is preparing to reopen for in-person events, supporting staff, and researching new technologies,” Tabatabaie said. “That’s why we love Druva. We will always be tied to our physical venues, yet tools like Druva help us be agile and flexible, and maximize the benefits of the cloud.” 

What’s next?

Read the new Sharks Sports and Entertainment case study to learn more about how the company deployed Druva 15x faster in the cloud compared to an on-premises solution.