It has always been a pet-peeve of mine when a company I bought products or services from changes the terms of service. Within the context of a business software purchase, this triggers extra effort to review the terms of service and in some cases a complete re-evaluation of the selection process. This is the current situation for customers of online backup solution Mozy – now that Mozy is part of Carbonite, existing Mozy customers are now forced to embark upon a migration plan to select a new data protection solution.
As with any migration, there are a few key things that you need to do. First and foremost, you should verify the impact on your business needs before selecting a solution.
Verify how a data protection solution impacts your Total Cost of Ownership
A cloud data protection solution eliminates upfront infrastructure costs and the need to maintain your backup environment. Yet not all cloud data protection solutions are the same. For example, Carbonite is a private cloud service that allows you to bring your own storage (Azure). Hence it is not a true SaaS model – you will need to manage your own storage and associated billing with Microsoft and also pay Carbonite for running backups. In addition to storage and backup costs, there is also the hidden cost of technology orchestration, when multiple vendors are involved in providing a service. Managing data protection and storage separately is a convoluted administration headache and that’s exactly the case in this situation – when you set up an Azure service for storage and delegate your management rights to Carbonite for data protection. In contrast, Druva is a true SaaS solution running natively on AWS, including storage and all your payments are transacted directly with Druva without extra hidden costs – no orchestration strings attached!
Conduct thorough research on how a cloud data protection is designed and what it really takes to elastically scale on-demand as your data grows. A true SaaS solution automatically scales on-demand, without extra administrative effort or hidden costs.
Ensure current and future business needs
As your cloud journey evolves, you will deploy SaaS applications such as Office 365, G-Suite, Salesforce, Slack or AWS workloads. It is important to verify your selection of a data protection solution that can seamlessly protect a variety of workloads including endpoints, SaaS, data center and AWS.
Look for more than just basic data protection
Your data protection solution has the potential to provide far more to your business continuity than just basic backup and recovery capabilities. For example, a comprehensive data protection solution can protect against ransomware and insider threats with anomaly detection and forensics. It can also support compliance requirements for legal hold and eDiscovery. Do verify how your new data protection solution supports your needs beyond basic data backup and restore.
Verify security options and controls
In evaluating a new data protection solution, your choice should comply with the most stringent security and privacy standards, such as SOC 2, FedRamp, HIPAA, and TruStE. Look for access and security controls and audit mechanisms, including integrations with your operations and security tools.
Beyond security standards, consider the security impacts of a practical deployment scenario. For instance, if you choose to migrate from Mozy to Carbonite, realize that security is provided by Carbonite’s private data center. This is deployment dependent with a choice of Carbonite’s centrally-managed cloud, an Azure enterprise account, or your own data center. Additionally, the Carbonite deployment requires you to provide Carbonite operations personnel full access to your Azure services account to deploy services, creating a security risk dependent upon their personnel. Do consider if this is an acceptable or unacceptable security risk for your corporate security guidelines.
Total Cost of Ownership (TCO), the ability to protect current and future business needs, security implications and the ability to support more than just basic backup and restore are key considerations when migrating from Mozy to Carbonite or Druva. Take the time to research and choose the right technology investment for your current and long term needs. Learn more about the real differences between Druva and Carbonite by downloading the Druva vs Carbonite comparison guide.