Office 365 productivity tools have become fundamentally critical to business operations for organizations of all sizes. Gartner research* has found that SharePoint Online is one of the top three drivers for Office 365 adoption, along with Exchange Online and OneDrive for Business. Customers who are currently using Druva inSync to protect their Office 365 services like Exchange Online, Calendar, Contacts, and OneDrive have helped us drive the growth of our product offering for these environments, enabling Druva to better extend that same support to SharePoint Online. We’ve learned a lot from our customers about how they’re using SharePoint Online within their organizations, and I wanted to share some of those insights into the business challenges and how those challenges have been addressed using a cloud data-protection solution.
Cloud Adoption for SharePoint Online
The majority of our customers who are using SharePoint are either in the process of migrating from an on-premises SharePoint repository to the cloud or in the early phases of a SharePoint Online rollout. Regardless of what stage they are at, organizations do not get very deep into the process before discussing their requirements for ensuring that the data is protected and available for recovery.
What’s Driving SharePoint Online Backup and Archival Needs?
Customers expressed these core business challenges with SharePoint Online data:
Office 365 Recovery Gaps
Microsoft Service Level Agreements (SLAs) guarantee a 99.9% uptime with a good track record. While uptime is an essential requirement, Gartner has highlighted that uptime alone does not provide the business with the capability to fully meet its operational needs. Ultimately, there are significant gaps in the backup, recovery, and data management capabilities of these purpose-built productivity tools.
Customers agree with Gartner’s perspective and have highlighted the following challenges:
What Were Customers Looking For?
Customers consistently expressed the need for a seamless self-service experience with granular data recovery options and assurances that their organization’s data was successfully backed up and secured. With these requirements in mind, we set out to extend our inSync SharePoint Online support with the same ease of use, flexibility, security, and privacy capabilities that our customers expect.
Ease of use
Security and data residency support
SharePoint Online is available as part of Druva’s early access program. If you’re interested in trying it out, please contact firstname.lastname@example.org to learn more.
* Rinnen, Pushan | Landers, Garth “Adopt Microsoft Office 365 Backup for Damage Control and Fast Recovery After Malicious Attacks,” Gartner, Inc., May 26, 2017,