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Druva Days: What We Learned With Mr.Backup

We kicked off our new series of seminars, “Druva Days with Mr.Backup” with visits this past week to Atlanta, GA, followed by Minneapolis, MN, and Santa Clara, CA. Each day, Mr. Backup himself led a discussion on trends in data protection and the journey to the cloud, and was helped along by customers offering their personal stories on why they moved to the cloud and how Druva has helped their business.

After visiting three cities and traveling more than 4,500 miles in a week, here are some of the best insights from Druva Days.  

The Digital Transformation is a Data Transformation

What is the direction technology is going in? Well, Mr.Backup has your back on this one. W. Curtis Preston discussed how the market has rapidly changed over the last decade and the trends associated in data protection and the journey to the cloud.

“We’ve come a long way,” Preston reflected.

From standardized tape drives, to centralized backups all the way to cloud gateway and to our current state of Data Management-as-a-Service, data protection has significantly evolved. Each generation provides something the last could not, but one core issue still remains for most companies: managing your on-premises system and what comes along with it. With that being said, Preston believes the trend is in Software-as-a-Service.

The maintenance of on-premises systems is what’s driving the move to the cloud – no one wants to maintain those systems. The pay as you go model (SaaS) affords many benefits, including lower cost, increased reliability, and lower complexity, just to name a few.

To put it into perspective, think of it as buying a car vs. ridesharing. If you choose to buy a car, you need to maintain it, store it, service it, etc., just like you do when running VMs on-premises. Or do you just want a car when you need a ride? If that’s the case, you call someone like Uber or Lyft, and the same is true of a SaaS offering. It’s shows up when you need it and is gone when you’re done – if you only need it running part of the time, using a SaaS offering makes perfect sense.

Either way, the trend is SaaS and that is where the future is headed.

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Deep Dive: Customer Best Practices

In Atlanta, Andritz discussed its challenges before it started using Druva and what it was able to solve after. The company had to deal with 200+ remote locations, long recovery times with tape, DR, global footprint across seven geographies, disparate solutions and only one person dedicated to backups. Using Druva, Andritz centralized administration and visibility, achieved SLA consistency and compliance alignment for all sites, eliminated tapes, started immediate cloud DR failover, and removed data silos. Using Druva Phoenix, Andritz went from 60 hours per month to 20 hours per quarter to manage backups.

Egan, a local Minnesota company, discussed how it went cloud-native with Druva Phoenix. The company’s main issue was having to maintain hardware, locally and in other sites, which was difficult given company growth and the desire to restore with confidence. This is where Druva stepped in. Egan tested Druva Phoenix and found that leveraging the cloud made sense. Druva Phoenix delivered a single cloud-native solution for backup and DR (no hardware) that unified data in the cloud, a single pane of glass for management, a reduced backup window, increased visibility, and DR in the cloud. Egan’s team no longer had to worry about backup hardware, which allowed it to do more things, like fixing virtual desktops, leveraging untapped resources, and ultimately kept the ball moving forward.

Finishing off our customer best practices in Santa Clara, Medallia discussed how it used Druva to help implement Disaster Recovery-as-a-Service (DRaaS). The company was able to do its backups to Druva Phoenix and from there, replicate that data into a DR system. Medallia also uses Druva’s DRaaS for development staging and upgrade testing, where it can upgrade to the next version, and then ultimately upgrade in production, getting an exact copy of its production environment.

It is clear the digital transformation lies within the SaaS model. The pay as you go pricing provides multiple benefits, and also allows the customer to focus on other important things in their business. The question to consider is, do you really need a car, or do you just want a ride?

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