Customer Stories

Continuing customer-first mission with TrustRadius TRUE Certification

June 9, 2020 Druva Marketing

Transparency has always been the core of Druva’s business. From our straightforward pricing, to our data protection architecture which allows us to never access your data, we understand that honesty is fundamental to a mutually respectful partnership. We take the same approach when it comes to our customer reviews – we have always and will continue to engage with our customers in an ethical and honest manner and we encourage customers to provide objective and in-depth feedback on our products and offerings. We stand behind the products we offer and firmly believe that authentic and verified customer reviews have the power to influence purchase decisions and build credibility with potential customers.

With so many resources available across the internet, we recognize the importance of sourcing genuine customer reviews that offer a glimpse into the product experience, for better or for worse. As a result of these efforts, we are proud to share that Druva was recently awarded the TRUE certificate from TrustRadius, a one of its kind recognition that is awarded to companies that are Transparent, Responsive, Unbiased, and Ethical in managing their consumer reviews.

The certification has been accredited to Druva Phoenix, our backup solution for data centers and Druva inSync, our flagship endpoint and cloud application backup offering. As a member of TRUE program, potential customers can rest assured they are getting an unbiased view of the Druva experience, and trust they are gaining a valuable and ethical partner. The certification aligns closely with Druva’s core value of being a customer-first company that keeps customers at the center of all our decisions.

TrustRadius is the customer voice and insights platform that helps tech buyers make great decisions and helps technology vendors acquire and retain great customers. Each month, over half a million B2B technology buyers use over 222,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions.

To qualify for TRUE, Druva has committed to:

  • Provide equal opportunity for product users to share honest feedback in reviews
  • Disclose how they source reviews and how incentives are used
  • Read all published reviews and respond when necessary
  • Represent review content accurately in sales and marketing materials
  • Disclose the use of intent data for marketing purposes

If you’re ready to see what it’s like to work with the industry’s leading cloud data protection solution, read the testimonials of our former and current customers on TrustRadius, G2, or Gartner Peer Insights. Then read how we are helping industry leaders transform their business for the cloud era.

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