VP, Customer Success & Operations
Sunil joins Druva with over 20 years of experience in customer service and support. He has a proven track record of building high-performing customer support organizations and developing the infrastructure, systems, and processes required to provide world-class support to global companies. He previously was at Palo Alto Networks, where he defined and implemented the global strategy for customer support. He also served as a technical support manager at Juniper Networks and held technical positions at Vinciti Networks, SAP India, and Global Telecom Services. He co-authored “ScreenOS Cookbook” in 2008.