“My favorite thing about Phoenix is the simplicity. I love the console; it’s easy to get what you need.”
IT Systems Administrator, Build Group
About Build Group
Build Group is a San Francisco-based contracting company made up of several smaller organizations responsible for all angles of construction, from foundations to interiors. Projects can be as complex as new residential structures or as focused as the interior of Tesla showrooms. Each of these projects require a great deal of planning, which translates into large amounts of CAD and Office files, along with SQL databases. And this data isn’t just important for the life of the project – it may need to be referenced in the future, leading the company to preserve it for the next decade.
Build Group has a relatively small IT team that is responsible for overseeing the company’s IT infrastructure across each of the supporting organizations, which are in multiple locations throughout San Francisco and the Bay Area. Most of the servers in these offices are file and VMware systems, containing project data that must be retained for ten years.
In order to ensure all this data was protected, each office had a Dell AppAssure system, which sent data to a local NAS. But with so much data, the backups were running nearly constantly, leading to network congestion and sluggish performance. Plus, with an entirely physical backup solution, there was a risk of complete data loss in the case of a disaster. In order to address these challenges, Build Group’s IT team set out to implement a modern, cloud-based backup and recovery solution.
Faster, smaller backups with Phoenix
“Dealing with backups is always one of the biggest headaches in IT, so not having to worry about it lets us focus on other things.”
Adam Kailian, IT Systems Administrator, Build Group
Build Group selected Phoenix to manage their backup needs, because of its strength in meeting their key requirements:
- Cloud native to guard against physical disaster and reduce on-site hardware
- Global, high performance deduplication for smaller and faster backups
- Centralized administration to reduce management complexity across all sites
Replacing their current backup solution with one that was cloud-based was a priority for Build Group. According to Adam Kailian, IT Systems Administrator, “We see the cloud as the way of the future, so we’re always looking to adopt cloud services and reduce hardware on site.” Moving server backup to the cloud removes the risk of data loss in the case of a physical disaster, as well as frees the small IT team from the day-to-day management of backup systems and storage. Plus, Phoenix uses the AWS cloud, providing easy access to Glacier for cold storage, which can result in significant cost savings for a company like Build Group with long retention policies and large amounts of data.
Druva’s patented global deduplication was another driver for the Build Group’s adoption of Phoenix. Only unique data is backed up, resulting in smaller backup file sizes. With a ten year retention requirement, Build Group will see significant savings over time in terms of the amount of data they store in the cloud. Furthermore, because deduplication results in much smaller backups, the amount of data transferred over the network is far less. Since implementing Phoenix, the company IT team has not only seen the network congestion ease, but has heard from users citing improved network performance. Plus, because backups can be scheduled to take place in off hours and with smaller backup files, backup windows are no longer exceeded.
Designed to simplify backups across multiple locations, Phoenix has helped Build Group to reduce the time and complexity of managing server backup and recovery. Backup and restores at all locations are managed through a single console, and email alerts and reporting makes sure that the IT team are aware of any changes or issues that need attention. According to Kailian, “My favorite thing about Phoenix is the simplicity. I love the console; it’s easy to get what you need.” Plus, with the web interface, restores can be initiated from any location, which can be a time saver for the IT employee who no longer needs to go into the office on a weekend to recover lost data.
Ultimately, Phoenix has helped Build Group modernize their backup and take it into the cloud. Kailian says, “Dealing with backups is always one of the biggest headaches in IT, so not having to worry about it lets us focus on other things.”