How We Learn: Key Principles Behind Newly Enhanced Druva University

How We Learn: Key Principles Behind Newly Enhanced Druva University

Druva University is an online destination where visitors can access instructor-led sessions, self-paced modules and other resources to deepen their understanding of Druva products.  The University also helps users stay informed about industry-wide cloud innovations and technologies.

Druva has experienced exceptional growth in recent years. The multiple industry awards and high analyst scores a testament to our efforts across product and support functions.  As we’ve grown, the educational needs of our customers and partners have grown as well.  Druva’s on-boarding of marquee customers from across industries and geographies, the continued buildout of our flagship product (inSync) and the introduction of a new product (Phoenix) have all created new learning opportunities for those who use our solutions.

To stay current with their evolving training needs, we’ve enhanced our offerings to ensure that professionals stay abreast of their industry and have the know-how to successfully use Druva products. In particular, we’ve updated our Druva University portal to make Druva training more structured and efficient. We also now offer predictable course schedules so users can easily incorporate training into their workday.

Druva University 2.0: An Integrated Offering

Provided below is an illustration of Druva University’s fundamental approach to learning and its integration with the three pillars of training – learning methodologies, training content, and underlying infrastructure that powers methodologies and hosts content.


From its inception, Druva University has drawn from solid research and theories about how people learn.  These educational models provide key insights that shape the learning resources provided to Druva users today.

Hands-On Learning:  The 70-20-10 Model

The 70-20-10 model for learning and development states that hands-on experience is the most beneficial type of learning for adults because it enables them to discover and refine their skills, make decisions, and address challenges.  Reflecting 70% of the model, this hands-on approach also asserts that people learn from their mistakes when they receive immediate feedback on their performance.  In contrast, 20% of learning should consist of activities like collaborative learning and peer interaction, with the remaining 10% coming from traditional course instruction and other educational events.

How Druva University Brings This Life: Activities, projects, and tasks are all a key part of Druva training sessions. Druva Training Cloud Labs allow participants to practice new concepts as they are introduced in the class.  Our shorter sessions are also highly interactive and include live demonstrations.

To register for our FREE 1 hour monthly training on specific Druva product features, visit

The Path to Acquiring New Skills

Josh Kaufman’s book The First 20 Hours finds that adult learners need approximately 20 hours of focused, deliberate practice to acquire a new skill.  To accomplish this, Kaufman outlines a systematic approach that breaks down complex skills, optimizes practice and removes common learning barriers.

How Druva University Brings This to Life:  Consistent with Kaufman’s methods, our trainings provide a combination of intensive instructor-led administrator sessions, followed by ongoing live sessions, and self-paced modules.  This approach helps facilitate the learning of new skills and enables participants to make efficient use of their training hours.

To register for instructor-led administrator training, go to

To watch videos and register for self-paced training, visit

The Forgetting Curve

In 1885, Hermann Ebbinghaus hypothesized that the speed of forgetting depends on a number of factors.  These factors include the difficulty of the learned material, its representation, and physiological elements such as stress and sleep.

Ebbinghaus asserted that the best methods for increasing the strength of memory are by:

  1. Presenting facts, information and data using images, diagrams or mnemonic techniques. Mnemonic techniques usually take the form of a short rhyme or an easy-to-remember phrase which can help you to memorize a particular fact or sequence of items.
  2. Repetition based on active recall – answering a question verbally, drawing a diagram from memory, taking a test, troubleshooting an issue. He particularly emphasized on the importance of spaced repetition – a learning technique that schedules repetitions in carefully determined intervals of time called optimum intervals. These optimum intervals are calculated on the basis of two contradictory criteria:
  • Intervals should be as long as possible to obtain the minimum frequency of repetitions.
  • Intervals should be short enough to ensure that the knowledge is still remembered.

The “Forgetting Curve” demonstrates that humans typically halve their memory of newly learned knowledge in a matter of days or weeks unless they consciously review the learned material.

How Druva University Brings This to Life: Each Druva training solution begins with clearly articulated learning objectives and concludes with repetition of what was covered during the session.  Learners also get to practice new concepts as they are introduced in class. Once the class is over, Druva University provides tests, live sessions (Techie Tuesdays) and self-paced modules to repeat concepts in new contexts.

How to Get Started at Druva University

To facilitate your success at Druva, most of our learning solutions are free.  Whether you have five minutes or five days available to learn, there are several ways to get started and begin learning now.

View this short video on how to register for Druva University.

We’re excited that our customers are sharing their support of our training program. View the video below to see what they have to say:

Not yet a Druva customer? Find out more about the industry’s #1 cloud-based data protection for endpoints and cloud apps? Get a free trial or find out more information by checking out these popular resources:

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Aradhana Ravindra

Aradhana heads Druva University which is focused on overall customer, partner and sales enablement. Aradhana is a strong evangelist for how learning helps solve business problems. Prior to Druva, Aradhana held senior positions at Saba, Nokia, and Convergys.


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